You cannot change your name or birthday.The world “island” is not added to what you type in. Whatever you enter will be the full island name. You cannot change your island name after it's set.When setting up your island for the first time, it's important to keep these in mind: If these steps don’t work for you, contact the developer directly.Play How to Restart Your Island on the First Day Tip: Not all games automatically save your progress. Re-open the game and sign in to the correct account.If this account doesn't match the account that you were using before, go back and tap More Sign out.On the 'Achievements' or 'Leaderboards' screen, to see which account you’re using, at the top, tap your profile image.In step 3, select the game in place of Google Play Games mobile app. If you can't find Achievements or Leaderboards, follow the steps to clear storage below.If it uses Google Play Games mobile app, open the game and find the 'Achievements' or 'Leaderboards' screen.At the bottom, look for 'Uses Google Play Games mobile app'. Under the preview images, tap Read more.Search for the game and open its detail page.On your Android phone or tablet, open the Play Store app. ![]() If your game is missing your progress, check if your game is using Google Play Games mobile app, and make sure that you're signed in to the correct account.
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